GMC Terrain: Customer Information / Scheduling Service Appointments

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Roadside Assistance Program

    For U.S.-purchased vehicles, call 1-888-881-3302; (Text Telephone (TTY): 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year...

    Courtesy Transportation Program

    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U...

    Other information:

    GMC Terrain 2018-2025 Owners Manual: Automatic Door Locks


    The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park). If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph)...

    GMC Terrain 2018-2025 Owners Manual: Tow/Haul Mode


    For information on the Tow/Haul Mode, see Driver Mode Control. Automatic Engine Grade Braking Automatic Engine Grade Braking assists when driving downhill. It maintains vehicle speed by automatically implementing a shift pattern that uses the engine and the transmission to slow the vehicle...

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