GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or 01-800-466-0801.
In other Central America and Caribbean Countries, call 52-722-236-0680.
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company...
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle...
Other information:
For information on the Tow/Haul
Mode, see Driver Mode Control.
Automatic Engine Grade Braking
Automatic Engine Grade Braking
assists when driving downhill.
It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle...
This section describes how to use
seat belts properly, and some things
not to do.
Warning
Do not let anyone ride where a
seat belt cannot be worn properly.
In a crash, if you or your
passenger(s) are not wearing
seat belts, injuries can be much
worse than if you are wearing
seat belts...