GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or 01-800-466-0801.
In other Central America and Caribbean Countries, call 52-722-236-0680.
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company...
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle...
Other information:
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, StabiliTrak/
Electronic Stability Control (ESC),
and vehicle speed information...
The Diesel Particulate Filter (DPF)
system filters soot particles out of
the exhaust gases. The DPF is
under the vehicle in the exhaust
system.
Depending on a number of factors
monitored by the engine computer,
the DPF will need to be cleaned of
accumulated solids...