GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-GMC-8782 (1-800-462-8782), or write:

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

In Mexico, call 01-800-466-0812 or 01-800-466-0801.

In other Central America and Caribbean Countries, call 52-722-236-0680.

    Reporting Safety Defects to the Canadian Government

    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

    Vehicle Data Recording and Privacy

    The vehicle has a number of computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and, if equipped, to provide antilock braking to help the driver control the vehicle...

    Other information:

    GMC Terrain 2018-2024 Owners Manual: Car Wash Mode


    This vehicle includes a Car Wash Mode that allows the vehicle to remain in N (Neutral) for use in automatic car washes. Car Wash Mode is not to be used for vehicle towing. If the vehicle needs to be towed, see Towing the Vehicle Caution The vehicle is not designed to stay in N (Neutral) for extended periods of time...

    GMC Terrain 2018-2024 Owners Manual: Forward Collision Alert (FCA) System and Forward Automatic Braking (FAB)


    Forward Collision Alert (FCA) System If equipped, FCA may help avoid or reduce the harm caused by front-end crashes. FCA provides a green indicator, , when a vehicle is detected ahead. This indicator displays amber if you follow a vehicle too closely...

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