GMC Terrain: Reporting Safety Defects / Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-GMC-8782 (1-800-462-8782), or write:

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

In Mexico, call 01-800-466-0812 or 01-800-466-0801.

In other Central America and Caribbean Countries, call 52-722-236-0680.

    Reporting Safety Defects to the Canadian Government

    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

    Vehicle Data Recording and Privacy

    The vehicle has a number of computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and, if equipped, to provide antilock braking to help the driver control the vehicle...

    Other information:

    GMC Terrain 2018-2021 Owners Manual: Windshield Replacement


    Driver Assistance Systems If the windshield needs to be replaced and the vehicle is equipped with a front camera sensor for the Driver Assistance Systems, a GM replacement windshield is recommended. The replacement windshield must be installed according to GM specifications for proper alignment...

    GMC Terrain 2018-2021 Owners Manual: Winter Tires


    This vehicle was not originally equipped with winter tires. Winter tires are designed for increased traction on snow and ice-covered roads. Consider installing winter tires on the vehicle if frequent driving on ice or snow covered roads is expected...

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