GMC Terrain: Customer Information / Customer Assistance Offices

GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to:

United States and Puerto Rico

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

www.gmc.com

1-800-GMC-8782 (1-800-462-8782)

1-888-889-2438 (For Text Telephone devices (TTYs))

Roadside Assistance:

1-888-881-3302

From U.S. Virgin Islands: 1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gmc.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830

(For Text Telephone Devices (TTYs))

Roadside Assistance:

1-800-268-6800

Overseas

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure

    Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

    Customer Assistance for Text Telephone (TTY) Users

    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center...

    Other information:

    GMC Terrain 2018-2025 Owners Manual: Towing the Vehicle


    Caution Incorrectly towing a disabled vehicle may cause damage. The damage would not be covered by the vehicle warranty. Do not lash or hook to suspension components. Use the proper straps around the tires to secure the vehicle. Do not drag a locked wheel/tire while loading the vehicle...

    GMC Terrain 2018-2025 Owners Manual: Securing a Child Restraint Designed for the LATCH System


    Warning A child could be seriously injured or killed in a crash if the child restraint is not properly attached to the vehicle using either the LATCH anchors or the vehicle seat belt. Follow the instructions that came with the child restraint and the instructions in this manual...

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