GMC Terrain: Customer Information / Customer Assistance Offices

GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to:

United States and Puerto Rico

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

www.gmc.com

1-800-GMC-8782 (1-800-462-8782)

1-888-889-2438 (For Text Telephone devices (TTYs))

Roadside Assistance:

1-888-881-3302

From U.S. Virgin Islands: 1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gmc.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830

(For Text Telephone Devices (TTYs))

Roadside Assistance:

1-800-268-6800

Overseas

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure

    Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

    Customer Assistance for Text Telephone (TTY) Users

    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center...

    Other information:

    GMC Terrain 2018-2024 Owners Manual: Forward Collision Alert (FCA) System


    If equipped, the FCA system may help to avoid or reduce the harm caused by front-end crashes. When approaching a vehicle ahead too quickly, FCA provides a red flashing alert on the windshield and rapidly beeps or pulses the driver seat. FCA also lights an amber visual alert if following another vehicle much too closely...

    GMC Terrain 2018-2024 Owners Manual: Weather Conditions Affecting ACC


    If the interior temperature is extremely high, the instrument cluster may indicate that ACC is temporarily unavailable. This can be caused by extreme hot weather conditions with direct sunlight on the front camera. ACC will return to normal operation once the cabin temperature is lower...

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