GMC Terrain: Customer Information / Customer Assistance Offices

GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to:

United States and Puerto Rico

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

www.gmc.com

1-800-GMC-8782 (1-800-462-8782)

1-888-889-2438 (For Text Telephone devices (TTYs))

Roadside Assistance:

1-888-881-3302

From U.S. Virgin Islands: 1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gmc.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830

(For Text Telephone Devices (TTYs))

Roadside Assistance:

1-800-268-6800

Overseas

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure

    Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

    Customer Assistance for Text Telephone (TTY) Users

    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center...

    Other information:

    GMC Terrain 2018-2026 Owners Manual: Service


    All vehicles have a label underhood that identifies the refrigerant used in the vehicle. The refrigerant system should only be serviced by trained and certified technicians. The air conditioning evaporator should never be repaired or replaced by one from a salvage vehicle...

    GMC Terrain 2018-2026 Owners Manual: Engine Oil


    To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: Use engine oil approved to the proper specification and of the proper viscosity grade...

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