GMC Terrain: Customer Information / Customer Assistance Offices

GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to:

United States and Puerto Rico

GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

www.gmc.com

1-800-GMC-8782 (1-800-462-8782)

1-888-889-2438 (For Text Telephone devices (TTYs))

Roadside Assistance:

1-888-881-3302

From U.S. Virgin Islands: 1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gmc.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830

(For Text Telephone Devices (TTYs))

Roadside Assistance:

1-800-268-6800

Overseas

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure

    Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

    Customer Assistance for Text Telephone (TTY) Users

    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center...

    Other information:

    GMC Terrain 2018-2026 Owners Manual: Seat Belt Extender


    If the vehicle's seat belt will fasten around you, you should use it. But if a seat belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you...

    GMC Terrain 2018-2026 Owners Manual: Engine Oil Pressure Light


    Caution Lack of proper engine oil maintenance can damage the engine. Driving with the engine oil low can also damage the engine. The repairs would not be covered by the vehicle warranty. Check the oil level as soon as possible. Add oil if required, but if the oil level is within the operating range and the oil pressure is still low, have the vehicle serviced...

    Copyright © 2026 www.gmcterrain2.com